Accounting

Robotics Development & Support

It all starts here. We love robots. We develop, build and repair robots. We enjoy sharing our knowledge and above all, we want to ensure that our customers have a remarkable experience with robotics. If we imagine a future full of robots, our technical team will be at the heart of this revolution. Robotics is moving fast and the technical team aspires to positively influence the future of robotics technology.

Manufacturing

We are "makers". We bring robotic products to market in the fastest and most efficient way possible. Whether in-house or through our network of manufacturers, from prototypes to mass production, our team holds the backbone of a powerful creative ecosystem. The Web and new technologies provide power to all to invent new products. Our manufacturing team exists to unleash this collective creative force and materialize the finest ideas for the benefit of all.

Web Intelligence / Marketing

We like big data. We use the latest technologies to gather all the information available in our market, we analyze and propose action plans. This team is RobotShop's intelligence service and is committed to providing critical information in real time to all divisions and thus allow better decision-making. Everything is about better knowing ourselves, better knowing our market and better knowing our competitors with the aim of being the best in the world at what we do.

Software / IT

We are programmers and developers. We write code to provide the best dynamic interface for our users. We build a real artificial intelligence tailored to the service of our operations. This group, made up of the best in their field, live in a digital world where anything and everything is possible. Each task is a new challenge that will have a direct impact on the service offered to customers around the world as well as on the efficiency of our operations or increase our company's revenue. The "butterfly effect" takes its full meaning here: it starts with few lines of code to finally have the most rewarding impact in the real world.

Business / eCommerce

We are doing business globally and the digital economy is our playground. We discuss ideas, experiment initiatives and when positively confirmed, we focus and commit all efforts necessary to succeed. Forming partnerships, negotiating the best deals, buying and selling is our core business. We like it. It's in our veins. Why customers will come to us is always present in the minds of the team involved in these functions. How to touch and improve the lives of billions of people is our real ambition. Because at the end of the day, the more people we reach, the bigger impact we have.

Customer Services

We put robotics at the service of individuals! Whether directly by telephone, via our online support center or through our web site and community, everything is setup to guide the customer’s buying decision and to support them; before, during and after the acquisition of their products. The team involved in customer service, from order-taking to merchandise return, understands that humans still have a very important place in e-commerce. We say Yes to technology proving that it improves the customer experience, but when there is a need to talk to a human, we know for a fact that customers do not want to talk to a robot.

Operations

We are always prepared to ship. All the organization’s efforts have led to this ultimate action and customers expect this from us. Not in 3 days but, today. Whether it is the transfer of goods between warehouses, logistics optimization, receiving, picking or shipping, through scanners and conveyors, orders have to be shipped no matter what. At the operational level, everything is optimized and these teams are part of something bigger than themselves; contributing to the work and mission of the entire organization.